Care
& Maintenance
Finish
Warranty
Americana
Strip and Plank Collection Warranty
Centennial Classics Collection Warranty
Country Classics Collection Warranty
Estate Classics Collection Warranty
Federal Strip and Plank Collection Warranty
Forest Highlands, Forest Ridge Collection Warranty
Imperial Court Collection Warranty
Nature’s Elegance Collection Warranty
Plantation Classics Collection Warranty
Stoneleigh
Classics Collection Warranty
Internet
Warranty
Installation Instructions
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Care & MaintenanceGENERAL FLOOR
CARE INFORMATION
Initial Care – Clean the floor thoroughly by sweeping or vacuuming.
Use Pinnacle Floor Cleaner or an approved floor cleaner, following manufacturer
directions.
Routine Care – Just sweep or vacuum regularly to remove dust and grime
which may dull or scratch the finish. Clean occasionally with Pinnacle Floor
Cleaner. Use a soft cloth to apply and remove the cleaner. Problem marks
can be removed with acetone applied to a soft cloth, and then cleaned with
Pinnacle Floor Cleaner. Wipe up spills as soon as possible to avoid problems.
Preventive Maintenance – Use small rugs or walk-off mats at all entries
to prevent grit and moisture from being tracked in. Use an area rug in front
of kitchen sinks to protect the floor from spills. Area rugs should be slip-resistant
with a backing that will not discolor the floor. Do not use area rugs or
non-skid rug underlayments with a solid rubber or vinyl backing.
Use floor protector pads under heavy furniture such as cabinets, dining room
tables, sofas and
entertainment centers with feet to reduce the risk of indentation. Felt floor
protectors versus rubber or plastic are recommended to help prevent scrapes
and scratches from furniture being moved. On furniture so equipped, use cylinder
type casters versus ball casters to reduce the risk of indentation by distributing
weight more evenly.
Sweep or vacuum regularly. Never damp mop with water. Water can permanently
damage the floor. Use Pinnacle Floor Cleaner or other approved wood floor
cleaners to remove spills or spots.
Avoid wearing shoes with worn stiletto or spike heels (the type with exposed
metal pins) as they cause indentions and will damage the floor. Rolling or
sliding heavy objects across the floor can cause damage such as scratches
or indentations. Pet claws should be trimmed regularly as they may scratch
the finish of the floor. The performance of a wood floor is greatly influenced
by the environmental conditions of the room. Temperatures and relative humidity
that we find comfortable are also favorable for hardwood flooring. A temperature
of 70° F and a relative humidity between 35% and 50% are ideal. Use a
humidifier during drier times of the year to help reduce or eliminate gaps
between boards caused by excessive drying of the wood. Dehumidifiers or air
conditioners can be used to prevent wood floors from swelling and buckling
by reducing high humidity levels.
PINNACLE'S AMCERIC® NO-WAX
FINISH
This enhanced and technically advanced molecular ceramic coating process
protects the floor with the toughest abrasion resistant finish available.
Yet this crystal clear finish enables all of the color, tone and texture
of the wood to shine through. Routine care is as easy as vacuuming or sweeping
regularly and occasional cleaning with Pinnacle floor care products. You
never have to wax or buff.
Americana
Strip and Plank Collection Warranty
Centennial Classics Collection Warranty
Country Classics Collection Warranty
Estate Classics Collection Warranty
Federal Strip and Plank Collection Warranty
Forest Highlands, Forest Ridge Collection Warranty
Imperial Court Collection Warranty
Nature’s Elegance Collection Warranty
Plantation Classics Collection Warranty
Stoneleigh
Classics Collection Warranty
Internet
Warranty
AMERICANA
COLLECTION WARRANTY
Pinnacle
wood floors are manufactured to the highest standards in the wood flooring
industry and feature a Lifetime Structural Integrity Warranty that covers
manufacturing defects including dimension, grading, assembly and delamination.
Pinnacle products are warranted to the original purchaser only, and are subject
to certain limitations, disclaimers and exclusions set forth herein.
Finish
Warranty: Pinnacle Interior Elements, Ltd. warrants the finish on all Americana
Strip and Plank Collection floors to the original purchaser
for a period of ten (10) years from the date of purchase when installed
in residential settings. During the warranty period, Pinnacle Interior
Elements,
Ltd. agrees to repair or replace that part of the flooring which is found
defective with product of the same pattern and quality, or another pattern
of equal value at Pinnacle's sole discretion. Scratches, cuts or damages
from impact are not covered by this warranty.
Natural Products: Due to the nature of wood flooring and variations inherent
in wood, small samples of these products may not be representative of the
floor's overall appearance. All Americana Strip and Plank Collection products
are intended to be unique in color and graining. It is these naturally
unique properties that give each floor their individuality.
Color Shading: It is possible that some floors may experience changes in
color when exposed to light for extended periods of time. The degree of
color and shade change will vary from wood species to wood species. Large
area
rugs and furniture should be repositioned frequently to avoid a drastic
change in the floors' color and shade.
Indentations: Indentations can occur in all wood flooring and are not considered
a defect. The uniform grain structure of some wood species, including maple,
may cause the indentations to appear more noticeable.
Warranty Exclusions: This warranty shall not apply to loss or damage arising
from any of the following:
• Accidents, abuse, misuse or insufficient protection
• Exposure to extreme heat, cold, arid or humid conditions, flooding or
subterranean moisture
• Failure to install or use this product in accordance with the installation
specifications
• Improper adhesive, caulk or filler, cleaning materials or surface coatings
• Natural disasters or acts of God
• Improper maintenance
Installer's Responsibility: It is the installer's responsibility to check
color, finish and quality prior to installation. Pinnacle Interior Elements,
Ltd. accepts no responsibility for costs incurred when a floor with visible
defects has been installed.
Warranty Service: Warranty claims must be filed within the warranty coverage
period and documentation verifying the original purchase is required. To
file a warranty claim, you MUST do so through the retailer where the product
was purchased.
NO OTHER WARRANTIES EXPRESSED OR IMPLIED ARE MADE INCLUDING MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCES WILL PINNACLE
INTERIOR ELEMENTS, LTD. BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM THE
PURCHASE, USE OR INABILITY TO USE THIS PRODUCT, OR FOR ANY SPECIAL, DIRECT,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
This warranty is the complete and exclusive statement of the warranty,
and is in lieu of all other expressed or statutory warranties. No installer,
dealer, contractor, agent or employee of Pinnacle Interior Elements, Ltd.
has the authority to increase, expand or alter the obligations or limitations
of this warranty. This warranty gives you specific rights. You may have
other
rights under state law. Your rights and the limitations described above
may vary from state to state. It is therefore important to retain this
warranty
information.
CENTENNIAL
CLASSICS COLLECTION WARRANTY
Pinnacle wood floors are manufactured to the highest standards in the wood
flooring industry and feature a Lifetime Structural Integrity Warranty that
covers manufacturing defects including dimension, grading, assembly and delamination.
Pinnacle products are warranted to the original purchaser only, and are subject
to certain limitations, disclaimers and exclusions set forth herein.
Finish
Warranty: Pinnacle Interior Elements, Ltd. warrants the finish on all Centennial
Classics floors to the original purchaser for a period of
ten (10) years from the date of purchase when installed in residential
settings. During the warranty period, Pinnacle Interior Elements, Ltd.
agrees to repair
or replace that part of the flooring which is found defective with product
of the same pattern and quality, or another pattern of equal value at Pinnacle's
sole discretion. Scratches, cuts or damages from impact are not covered
by this warranty.
Natural Products: Due to the nature of wood flooring and variations inherent
in wood, small samples of these products may not be representative of the
floor's overall appearance. All Centennial Classics products are intended
to be unique in color and graining. It is these naturally unique properties
that give each floor their individuality.
Color Shading: It is possible that some floors may experience changes in
color when exposed to light for extended periods of time. The degree of
color and shade change will vary from wood species to wood species. Large
area
rugs and furniture should be repositioned frequently to avoid a drastic
change in the floors' color and shade.
Indentations: Indentations can occur in all wood flooring and are not considered
a defect. The uniform grain structure of some wood species, including maple,
may cause the indentations to appear more noticeable.
Warranty Exclusions: This warranty shall not apply to loss or damage arising
from any of the following:
• Accidents, abuse, misuse or insufficient protection
• Exposure to extreme heat, cold, arid or humid conditions, flooding or
subterranean moisture
• Failure to install or use this product in accordance with the installation
specifications
• Improper adhesive, caulk or filler, cleaning materials or surface coatings
• Natural disasters or acts of God
• Improper maintenance
Installer's Responsibility: It is the installer's responsibility to check
color, finish and quality prior to installation. Pinnacle Interior Elements,
Ltd. accepts no responsibility for costs incurred when a floor with visible
defects has been installed.
Warranty Service: Warranty claims must be filed within the warranty coverage
period and documentation verifying the original purchase is required. To
file a warranty claim, you MUST do so through the retailer where the product
was purchased.
NO OTHER WARRANTIES EXPRESSED OR IMPLIED ARE MADE INCLUDING MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCES WILL PINNACLE
INTERIOR ELEMENTS, LTD. BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM THE
PURCHASE, USE OR INABILITY TO USE THIS PRODUCT, OR FOR ANY SPECIAL, DIRECT,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
This warranty is the complete and exclusive statement of the warranty,
and is in lieu of all other expressed or statutory warranties. No installer,
dealer, contractor, agent or employee of Pinnacle Interior Elements, Ltd.
has the authority to increase, expand or alter the obligations or limitations
of this warranty. This warranty gives you specific rights. You may have
other
rights under state law. Your rights and the limitations described above
may vary from state to state. It is therefore important to retain this
warranty
information.
COUNTRY CLASSICS COLLECTION WARRANTY
PLANTATION / ESTATE WARRANTY
Pinnacle wood floors are manufactured to the highest standards in the wood
flooring industry and feature a Lifetime Structural Integrity Warranty that
covers manufacturing defects including dimension, grading, assembly and delamination.
Pinnacle products are warranted to the original purchaser only, and are subject
to certain limitations, disclaimers and exclusions set forth herein.
Finish Warranty: Pinnacle Interior Elements, Ltd. warrants the finish on all
Country Classics floors to the original purchaser for a period of twenty (20)
years from the date of purchase when installed in residential settings, and
five (5) years when installed in light commercial settings. During the warranty
period, Pinnacle Interior Elements, Ltd. agrees to repair or replace that part
of the flooring which is found defective with product of the same pattern and
quality, or another pattern of equal value at Pinnacle's sole discretion. Scratches,
cuts or damages from impact are not covered by this warranty.
Natural Products: Due to the nature of wood flooring and variations inherent
in wood, small samples of these products may not be representative of the floor's
overall appearance. All Country Classics products are intended to be unique
in color and graining. It is these naturally unique properties that give each
floor their individuality.
Color Shading: It is possible that some floors may experience changes in color
when exposed to light for extended periods of time. The degree of color and
shade change will vary from wood species to wood species. Large area rugs and
furniture should be repositioned frequently to avoid a drastic change in the
floors' color and shade.
Indentations: Indentations can occur in all wood flooring and are not considered
a defect. The uniform grain structure of some wood species, including maple,
may cause the indentations to appear more noticeable.
Warranty Exclusions: This warranty shall not apply to loss or damage arising
from any of the following:
• Accidents, abuse, misuse or insufficient protection
• Exposure to extreme heat, cold, arid or humid conditions, flooding or
subterranean moisture
• Failure to install or use this product in accordance with the installation
specifications
• Improper adhesive, caulk or filler, cleaning materials or surface coatings
• Natural disasters or acts of God
• Improper maintenance
Installer's Responsibility: It is the installer's responsibility to check color,
finish and quality prior to installation. Pinnacle Interior Elements, Ltd.
accepts no responsibility for costs incurred when a floor with visible defects
has been installed.
Warranty Service: Warranty claims must be filed within the warranty coverage
period and documentation verifying the original purchase is required. To file
a warranty claim, you MUST do so through the retailer where the product was
purchased.
NO OTHER WARRANTIES
EXPRESSED OR IMPLIED ARE MADE INCLUDING MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCES WILL PINNACLE INTERIOR
ELEMENTS, LTD. BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM THE PURCHASE,
USE OR INABILITY TO USE THIS PRODUCT, OR FOR ANY SPECIAL, DIRECT, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES.
This warranty is the complete and exclusive statement of the warranty,
and is in lieu of all other expressed or statutory warranties. No installer,
dealer,
contractor, agent or employee of Pinnacle Interior Elements, Ltd. has the
authority to increase, expand or alter the obligations or limitations
of this warranty.
This warranty gives you specific rights. You may have other rights under
state law. Your rights and the limitations described above may vary from
state to
state. It is therefore important to retain this warranty information.
ESTATE CLASSICS COLLECTION WARRANTY
Pinnacle wood floors are manufactured to the highest standards in the wood flooring industry and feature a Lifetime Structural Integrity Warranty that covers manufacturing defects including dimension, grading, assembly and delamination. Pinnacle products are warranted to the original purchaser only, and are subject to certain limitations, disclaimers and exclusions set forth herein.
Finish Warranty: Pinnacle Interior Elements, Ltd. warrants the finish on all Estate Classics floors to the original purchaser for a period of twenty (20) years from the date of purchase when installed in residential settings, and five (5) years when installed in light commercial settings. During the warranty period, Pinnacle Interior Elements, Ltd. agrees to repair or replace that part of the flooring which is found defective with product of the same pattern and quality, or another pattern of equal value at Pinnacle's sole discretion. Scratches, cuts or damages from impact are not covered by this warranty.
Natural Products: Due to the nature of wood flooring and variations inherent in wood, small samples of these products may not be representative of the floor's overall appearance. All Estate Classics products are intended to be unique in color and graining. It is these naturally unique properties that give each floor their individuality.
Color Shading: It is possible that some floors may experience changes in color when exposed to light for extended periods of time. The degree of color and shade change will vary from wood species to wood species. Large area rugs and furniture should be repositioned frequently to avoid a drastic change in the floors' color and shade.
Indentations: Indentations can occur in all wood flooring and are not considered a defect. The uniform grain structure of some wood species, including maple, may cause the indentations to appear more noticeable.
Warranty Exclusions: This warranty shall not apply to loss or damage arising from any of the
following:
• Accidents, abuse, misuse or insufficient protection
• Exposure to extreme heat, cold, arid or humid conditions, flooding or
subterranean moisture
• Failure to install or use this product in accordance with the installation
specifications
• Improper adhesive, caulk or filler, cleaning materials or surface coatings
• Natural disasters or acts of God
• Improper maintenance
Installer's Responsibility: It is the installer's responsibility to check color, finish and quality prior to installation. Pinnacle Interior Elements, Ltd. accepts no responsibility for costs incurred when a floor with visible defects has been installed.
Warranty Service: Warranty claims must be filed within the warranty coverage period and documentation verifying the original purchase is required. To file a warranty claim, you MUST do so through the retailer where the product was purchased.
NO OTHER WARRANTIES EXPRESSED OR IMPLIED ARE MADE INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCES WILL PINNACLE INTERIOR ELEMENTS, LTD. BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM THE PURCHASE, USE OR INABILITY TO USE THIS PRODUCT, OR FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
This warranty is the complete and exclusive statement of the warranty, and is in lieu of all other expressed or statutory warranties. No installer, dealer, contractor, agent or employee of Pinnacle Interior Elements, Ltd. has the authority to increase, expand or alter the obligations or limitations of this warranty. This warranty gives you specific rights. You may have other rights under state law. Your rights and the limitations described above may vary from state to state. It is therefore important to retain this warranty information.
FEDERAL STRIP AND PLANK COLLECTION WARRANTY
Pinnacle wood floors are manufactured to the highest standards in the wood flooring industry. Pinnacle products are warranted to the original purchaser only, and are subject to certain limitations, disclaimers and exclusions set forth herein.
Finish Warranty: Pinnacle Interior Elements, Ltd. warrants the finish on all Federal Strip and Federal Plank floors to the original purchaser for a period of ten (10) years from the date of purchase when installed in residential settings. During the warranty period, Pinnacle Interior Elements, Ltd. agrees to repair or replace that part of the flooring which is found defective with product of the same pattern and quality, or another pattern of equal value at Pinnacle's sole discretion. Scratches, cuts or damages from impact are not covered by this warranty.
Natural Products: Due to the nature of wood flooring and variations inherent in wood, small samples of these products may not be representative of the floor's overall appearance. All Federal Strip and Federal Plank products are intended to be unique in color and graining. It is these naturally unique properties that give each floor their individuality.
Color Shading: It is possible that some floors may experience changes in color when exposed to light for extended periods of time. The degree of color and shade change will vary from wood species to wood species. Large area rugs and furniture should be repositioned frequently to avoid a drastic change in the floors' color and shade.
Indentations: Indentations can occur in all wood flooring and are not considered a defect. The uniform grain structure of some wood species, including maple, may cause the indentations to appear more noticeable.
Warranty Exclusions: This warranty shall not apply to loss or damage arising from any of the
following:
• Accidents, abuse, misuse or insufficient protection
• Exposure to extreme heat, cold, arid or humid conditions, flooding or
subterranean moisture
• Failure to install or use this product in accordance with the installation
specifications
• Improper adhesive, caulk or filler, cleaning materials or surface coatings
• Natural disasters or acts of God
• Improper maintenance
Installer's Responsibility: It is the installer's responsibility to check color, finish and quality prior to installation. Pinnacle Interior Elements, Ltd. accepts no responsibility for costs incurred when a floor with visible defects has been installed.
Warranty Service: Warranty claims must be filed within the warranty coverage period and documentation verifying the original purchase is required. To file a warranty claim, you MUST do so through the retailer where the product was purchased.
NO OTHER WARRANTIES EXPRESSED OR IMPLIED ARE MADE INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCES WILL PINNACLE INTERIOR ELEMENTS, LTD. BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM THE PURCHASE, USE OR INABILITY TO USE THIS PRODUCT, OR FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
This warranty is the complete and exclusive statement of the warranty, and is in lieu of all other expressed or statutory warranties. No installer, dealer, contractor, agent or employee of Pinnacle Interior Elements, Ltd. has the authority to increase, expand or alter the obligations or limitations of this warranty. This warranty gives you specific rights. You may have other rights under state law. Your rights and the limitations described above may vary from state to state. It is therefore important to retain this warranty information.
FOREST HIGHLANDS,
FOREST RIDGE COLLECTION WARRANTY
Pinnacle wood floors are manufactured to the highest standards in the wood flooring
industry. Pinnacle products
are warranted to the original purchaser only, and are subject to certain limitations,
disclaimers and exclusions set forth herein.
Finish Warranty: Pinnacle
Interior Elements, Ltd. warrants the finish on all Forest Highlands Classics
and Forest Ridge Classics floors to the original purchaser for a period of
twenty (20) years from the date of purchase when installed in residential settings,
and five (5) years when installed in light commercial settings. During the
warranty period, Pinnacle Interior Elements, Ltd. agrees to repair or replace
that part of the flooring which is found defective with product of the same
pattern and quality, or another pattern of equal value at Pinnacle's sole discretion.
Scratches, cuts or damages from impact are not covered by this warranty.
Natural Products: Due to the nature of wood flooring and variations
inherent in wood, small samples of these products may not be representative
of the floor's overall appearance. All Forest Ridge and Forest Highlands Classics
products are intended to be unique in color and graining. It is these naturally
unique properties that give each floor their individuality.
Color Shading: It is possible that some
floors may experience changes in color when exposed to
light for extended periods of time. The degree of color
and shade change will vary from wood species to wood
species. Large area rugs and furniture should be repositioned
frequently to avoid a drastic change in the floors' color
and shade.
Indentations: Indentations can occur
in all wood flooring and are not considered a defect.
The uniform grain structure of some wood species, including
maple, may cause the indentations to appear more noticeable.
Warranty Exclusions: This warranty shall
not apply to loss or damage arising from any of the following:
• Accidents, abuse, misuse or insufficient protection
• Exposure to extreme heat, cold, arid or humid conditions, flooding or subterranean
moisture
• Failure to install or use this product in accordance with the installation
specifications
• Improper adhesive, caulk or filler, cleaning materials or surface coatings
• Natural disasters or acts of God
• Improper maintenance
Installer's Responsibility: It is the installer's responsibility
to check color, finish and quality prior to installation. Pinnacle Interior Elements,
Ltd. accepts no responsibility for costs incurred when a floor with visible defects
has been installed.
Warranty Service: Warranty claims must be filed within the warranty
coverage period and documentation verifying the original purchase is required.
To file a warranty claim, you MUST do so through the retailer where the product
was purchased.
NO OTHER WARRANTIES EXPRESSED OR IMPLIED ARE MADE INCLUDING MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCES WILL PINNACLE INTERIOR
ELEMENTS, LTD. BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM THE PURCHASE,
USE OR INABILITY TO USE THIS PRODUCT, OR FOR ANY SPECIAL, DIRECT, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES.
This warranty is the complete and exclusive statement of the warranty, and
is in lieu of all other expressed or statutory warranties. No installer, dealer,
contractor, agent or employee of Pinnacle Interior Elements, Ltd. has the authority
to increase, expand or alter the obligations or limitations of this warranty.
This warranty gives you specific rights. You may have other rights under state
law. Your rights and the limitations described above may vary from state to
state. It is therefore important to retain this warranty information.
IMPERIAL COURT COLLECTION WARRANTY
Pinnacle wood floors are manufactured to the highest standards in the wood flooring industry and feature a Lifetime Structural Integrity Warranty that covers manufacturing defects including dimension, grading, assembly and delamination. Pinnacle products are warranted to the original purchaser only, and are subject to certain limitations, disclaimers and exclusions set forth herein.
Finish Warranty: Pinnacle Interior Elements, Ltd. warrants the finish on all Imperial Court floors to the original purchaser for a period of twenty (20) years from the date of purchase when installed in residential settings, and five (5) years when installed in light commercial settings. During the warranty period, Pinnacle Interior Elements, Ltd. agrees to repair or replace that part of the flooring which is found defective with product of the same pattern and quality, or another pattern of equal value at Pinnacle's sole discretion. Scratches, cuts or damages from impact are not covered by this warranty.
Natural Products: Due to the nature of wood flooring and variations inherent in wood, small samples of these products may not be representative of the floor's overall appearance. All Imperial Court products are intended to be unique in color and graining. It is these naturally unique properties that give each floor their individuality.
Color Shading: It is possible that some floors may experience changes in color when exposed to light for extended periods of time. Due to the unique characteristics of exotic woods, significant variation in color should be expected from board to board. The natural beauty of each specie is enhanced by the overall variety of color and grain in large installations. The degree of color and shade change will vary from wood species to wood species. Large area rugs and furniture should be repositioned frequently to avoid a drastic change in the floors' color and shade.
Indentations: Indentations can occur in all wood flooring and are not considered a defect. The uniform grain structure of some wood species, including maple, may cause the indentations to appear more noticeable.
Warranty Exclusions: This warranty shall not apply to loss or damage arising from any of the
following:
• Accidents, abuse, misuse or insufficient protection
• Exposure to extreme heat, cold, arid or humid conditions, flooding or
subterranean moisture
• Failure to install or use this product in accordance with the installation
specifications
• Improper adhesive, caulk or filler, cleaning materials or surface coatings
• Natural disasters or acts of God
• Improper maintenance
Installer's Responsibility: It is the installer's responsibility to check color, finish and quality prior to installation. Pinnacle Interior Elements, Ltd. accepts no responsibility for costs incurred when a floor with visible defects has been installed.
Warranty Service: Warranty claims must be filed within the warranty coverage period and documentation verifying the original purchase is required. To file a warranty claim, you MUST do so through the retailer where the product was purchased.
NO OTHER WARRANTIES EXPRESSED OR IMPLIED ARE MADE INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCES WILL PINNACLE INTERIOR ELEMENTS, LTD. BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM THE PURCHASE, USE OR INABILITY TO USE THIS PRODUCT, OR FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
This warranty is the complete and exclusive statement of the warranty, and is in lieu of all other expressed or statutory warranties. No installer, dealer, contractor, agent or employee of Pinnacle Interior Elements, Ltd. has the authority to increase, expand or alter the obligations or limitations of this warranty. This warranty gives you specific rights. You may have other rights under state law. Your rights and the limitations described above may vary from state to state. It is therefore important to retain this warranty information.
NATURE’S
ELEGANCE COLLECTION WARRANTY
Pinnacle wood
floors are manufactured to the highest standards in the wood
flooring industry. Pinnacle products are warranted to the
original
purchaser only, and are subject to certain limitations, disclaimers
and exclusions set forth herein.
Finish Warranty: Pinnacle
Interior Elements, Ltd. warrants the finish on all Nature’s
Elegance floors to the original purchaser for a period of twenty
(20) years from the date of purchase when installed in residential
settings, and five (5) years when installed in light commercial settings.
During the warranty period, Pinnacle Interior Elements, Ltd. agrees to
repair
or replace that part of the flooring which is found defective with product
of the same pattern and quality, or another pattern of equal value at
Pinnacle's sole discretion. Scratches, cuts or damages from impact
are not covered by
this warranty.
Natural Products: Due to the nature of wood flooring and variations
inherent in wood, small samples of these products may not be
representative of the
floor's overall appearance. All Nature’s Elegance products are intended
to be unique in color and graining. It is these naturally unique properties
that give each floor their individuality.
Color Shading: It is possible that some floors may experience
changes in color when exposed to light for extended periods of
time. The degree of color
and shade change will vary from wood species to wood species. Large
area rugs and furniture should be repositioned frequently to
avoid a drastic change
in the floors' color and shade.
Indentations: Indentations
can occur in all wood flooring and are not considered a defect. The uniform
grain structure
of some wood species,
including maple,
may cause the indentations to appear more noticeable.
Warranty Exclusions: This warranty shall not apply to loss or
damage arising from any of the following:
• Accidents, abuse, misuse or insufficient protection
• Exposure to extreme heat, cold, arid or humid conditions, flooding or
subterranean moisture
• Failure to install or use this product in accordance with the installation
specifications
• Improper adhesive, caulk or filler, cleaning materials or surface coatings
• Natural disasters or acts of God
• Improper maintenance
Installer's Responsibility: It is the installer's responsibility to
check color, finish and quality prior to installation. Pinnacle Interior
Elements,
Ltd. accepts no responsibility for costs incurred when a floor with
visible defects has been installed.
Warranty
Service: Warranty claims must be filed within the warranty coverage
period and documentation verifying the original purchase
is required. To
file a warranty claim, you MUST do so through the retailer where
the product was purchased.
NO OTHER WARRANTIES EXPRESSED OR IMPLIED ARE MADE INCLUDING MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCES WILL
PINNACLE INTERIOR ELEMENTS, LTD. BE LIABLE FOR ANY LOSS OR DAMAGE
ARISING FROM THE
PURCHASE, USE OR INABILITY TO USE THIS PRODUCT, OR FOR ANY SPECIAL,
DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
This warranty is the complete and exclusive statement of the
warranty, and is in lieu of all other expressed or statutory
warranties. No installer,
dealer, contractor, agent or employee of Pinnacle Interior Elements,
Ltd. has the authority to increase, expand or alter the obligations
or limitations
of this warranty. This warranty gives you specific rights. You
may have other rights under state law. Your rights and the limitations
described above may
vary from state to state. It is therefore important to retain
this warranty information.
PLANTATION CLASSICS COLLECTION WARRANTY
Pinnacle wood floors are manufactured to the highest standards in the wood
flooring industry and feature a Lifetime Structural Integrity Warranty that
covers manufacturing defects including dimension, grading, assembly and delamination.
Pinnacle products are warranted to the original purchaser only, and are subject
to certain limitations, disclaimers and exclusions set forth herein.
Finish Warranty: Pinnacle Interior Elements, Ltd. warrants the finish on all
Plantation Classics floors to the original purchaser for a period of twenty
(20) years from the date of purchase when installed in residential settings,
and five (5) years when installed in light commercial settings. During the
warranty period, Pinnacle Interior Elements, Ltd. agrees to repair or replace
that part of the flooring which is found defective with product of the same
pattern and quality, or another pattern of equal value at Pinnacle's sole
discretion. Scratches, cuts or damages from impact are not covered by this
warranty.
Natural Products: Due to the nature of wood flooring and variations inherent
in wood, small samples of these products may not be representative of the
floor's overall appearance. All Plantation Classics products are intended
to be unique in color and graining. It is these naturally unique properties
that give each floor their individuality.
Color Shading: It is possible that some floors may experience changes in color
when exposed to light for extended periods of time. The degree of color and
shade change will vary from wood species to wood species. Large area rugs
and furniture should be repositioned frequently to avoid a drastic change
in the floors' color and shade.
Indentations: Indentations can occur in all wood flooring and are not considered
a defect. The uniform grain structure of some wood species, including maple,
may cause the indentations to appear more noticeable.
Warranty Exclusions: This warranty shall not apply to loss or damage arising from any of the
following:
• Accidents, abuse, misuse or insufficient protection
• Exposure to extreme heat, cold, arid or humid conditions, flooding
or subterranean moisture
• Failure to install or use this product in accordance with the installation
specifications
• Improper adhesive, caulk or filler, cleaning materials or surface
coatings
• Natural disasters or acts of God
• Improper maintenance
Installer's Responsibility: It is the installer's responsibility to check
color, finish and quality prior to installation. Pinnacle Interior Elements,
Ltd. accepts no responsibility for costs incurred when a floor with visible
defects has been installed.
Warranty Service: Warranty claims must be filed within the warranty coverage period and documentation verifying the original purchase is required. To file a warranty claim, you MUST do so through the retailer where the product was purchased.
NO OTHER WARRANTIES
EXPRESSED OR IMPLIED ARE MADE INCLUDING MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCES
WILL PINNACLE
INTERIOR ELEMENTS, LTD. BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM
THE PURCHASE, USE OR INABILITY TO USE THIS PRODUCT, OR FOR ANY SPECIAL,
DIRECT,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
This warranty is the complete and exclusive statement of the warranty,
and is in lieu of all other expressed or statutory warranties. No installer,
dealer,
contractor, agent or employee of Pinnacle Interior Elements, Ltd. has
the authority to increase, expand or alter the obligations or limitations
of
this
warranty. This warranty gives you specific rights. You may have other
rights under state law. Your rights and the limitations described above
may vary
from state to state. It is therefore important to retain this warranty
information.
STONELEIGH CLASSICS COLLECTION WARRANTY
Pinnacle wood floors are manufactured to the highest standards in the wood flooring industry and feature a Lifetime Structural Integrity Warranty that covers manufacturing defects including dimension, grading, assembly and delamination. Pinnacle products are warranted to the original purchaser only, and are subject to certain limitations, disclaimers and exclusions set forth herein.
Finish Warranty: Pinnacle Interior Elements, Ltd. warrants the finish on all Stoneleigh Classics floors to the original purchaser for a period of twenty (20) years from the date of purchase when installed in residential settings, and five (5) years when installed in light commercial settings. During the warranty period, Pinnacle Interior Elements, Ltd. agrees to repair or replace that part of the flooring which is found defective with product of the same pattern and quality, or another pattern of equal value at Pinnacle's sole discretion. Scratches, cuts or damages from impact are not covered by this warranty.
Natural Products: Due to the nature of wood flooring and variations inherent in wood, small samples of these products may not be representative of the floor's overall appearance. All Stoneleigh Classics products are intended to be unique in color and graining. It is these naturally unique properties that give each floor their individuality.
Color Shading: It is possible that some floors may experience changes in color when exposed to light for extended periods of time. The degree of color and shade change will vary from wood species to wood species. Large area rugs and furniture should be repositioned frequently to avoid a drastic change in the floors' color and shade.
Indentations: Indentations can occur in all wood flooring and are not considered a defect. The uniform grain structure of some wood species, including maple, may cause the indentations to appear more noticeable.
Warranty Exclusions: This warranty shall not apply to loss or damage arising from any of the
following:
• Accidents, abuse, misuse or insufficient protection
• Exposure to extreme heat, cold, arid or humid conditions, flooding or
subterranean moisture
• Failure to install or use this product in accordance with the installation
specifications
• Improper adhesive, caulk or filler, cleaning materials or surface coatings
• Natural disasters or acts of God
• Improper maintenance
Installer's Responsibility: It is the installer's responsibility to check color, finish and quality prior to installation. Pinnacle Interior Elements, Ltd. accepts no responsibility for costs incurred when a floor with visible defects has been installed.
Warranty Service: Warranty claims must be filed within the warranty coverage period and documentation verifying the original purchase is required. To file a warranty claim, you MUST do so through the retailer where the product was purchased.
NO OTHER WARRANTIES EXPRESSED OR IMPLIED ARE MADE INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCES WILL PINNACLE INTERIOR ELEMENTS, LTD. BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM THE PURCHASE, USE OR INABILITY TO USE THIS PRODUCT, OR FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
This warranty is the complete and exclusive statement of the warranty, and is in lieu of all other expressed or statutory warranties. No installer, dealer, contractor, agent or employee of Pinnacle Interior Elements, Ltd. has the authority to increase, expand or alter the obligations or limitations of this warranty. This warranty gives you specific rights. You may have other rights under state law. Your rights and the limitations described above may vary from state to state. It is therefore important to retain this warranty information.
INTERNET PURCHASES
Pinnacle Interior Elements strives to provide its customers with flooring products of exceptional value and quality, and a purchase and installation experience that is second to none. We recognize that your ultimate satisfaction is dependent upon the quality of our products and the actions of our people and those of our partners that deliver and install our products.
Providing the appropriate product for every application and insuring that the product is installed in a correct manner requires a significant level of knowledge about the flooring industry. This level of professionalism requires a long-term commitment to the industry. Pinnacle, through its distributors, attempts to align itself with quality companies and individuals. Our intention is to have our products sold only through our aligned partners. Our distributor partners as professionals within the floor covering industry have qualified this network of dealers, contractors and design firms. The owners have committed their companies to provide the marketing and sales tools necessary for a superior buying experience, and properly trained mechanics to install the products.
As sales of floor covering products on the Internet have grown, many new outlets have emerged offering our products to the public. We are unable to verify either their professionalism or their ability to provide the correct Pinnacle product for the correct application. As a result, we caution prospective buyers in their selection of an Internet source for purchasing Pinnacle products. In the event of a problem arising from the incorrect application of a Pinnacle product, consumers should be aware that Pinnacle would not recognize a warranty claim prior to the job-site being inspected by both the retailer and distributor that sold the product. The retailer must provide Pinnacle with proof that the material was first quality material when it was purchased and not seconds or special run materials. In evaluating any Internet product offering, consumers should confirm if listed price includes delivery charges for the material and other associated sundry products required for the installation.
Installation InstructionsAmericana Strip and Plank Collection (downloadable pdf file)
Centennial Classics Collection (downloadable pdf file)
Country Classics Collection (downloadable pdf file)
Estate Classics Collection (downloadable pdf file)
Federal Strip/Plank Collection (downloadable pdf file)
Forest Highlands, Forest Ridge Classics Collection (downloadable pdf file)
Imperial Court Collection (downloadable pdf file)
Nature's Elegance Collection (downloadable pdf file)
Plantation Classics Collection (downloadable pdf file)
Stoneleigh Classics Collection (downloadable pdf file)
©2006 Pinnacle Interior Elements, Ltd. All Rights Reserved